Staff and co-organizers

Dink+ has one level of organizer access. Anyone who can manage a tournament can do everything organizers do in it. What differs is how they get that access, and what they can do outside the tournament.

Who can run a tournament

Role	How they get access	Applies to
Facility owner	They hold the facility license and host the tournament.	Every tournament their facility hosts
Facility staff	The owner adds them in facility settings.	Every tournament their facility hosts
Co-organizer	An organizer adds them in the tournament’s Settings.	That one tournament
Entrant	They’re on a team in the tournament.	Their own team and matches
Everyone else	They have the public link.	Viewing only

Owners and staff get access automatically. You don’t add them to each tournament, and they don’t appear in the Co-organizers list. Co-organizers are for people outside your facility staff, or for helping on one event only.

What each role can do

“Organizer” below means the facility owner, facility staff, or a co-organizer.

Action	Organizer	Entrant	Public
View the public page and TV display	Yes	Yes	Yes
Change settings, courts, divisions, fees and limits	Yes	No	No
Publish, complete, cancel, reopen a division	Yes	No	No
Add or remove co-organizers	Yes	No	No
Add, edit and withdraw entrants	Yes	No	No
Register themselves	n/a	n/a	Yes, when signup is open
Change their own registration	Yes	Yes, while signup is open and until their division starts (confirmed teams)	No
Withdraw their own team	Yes	Yes, until their division starts	No
Withdraw a team after its division starts	Yes	No	No
Pause or resume a division	Yes	No	No
Set seeds, break pool ties	Yes	No	No
Check players in or undo a check-in	Yes	A player can check themselves in	No
Assign pools and courts	Yes	No	No
Start a division, generate pools or a bracket	Yes	No	No
Enter a score	Yes, any match	Only for their own match	No
Confirm or dispute a reported score	Yes, any match	Only for their own match	No
Finalize, edit or clear a score	Yes	No	No
Send results to DUPR	Yes	No	No
Use the Check in screen	Yes	No	No

Some things stay with the facility owner alone. These sit in Settings → Facility, not in the tournament:

• Connecting a Stripe account to collect entry fees.
• Adding and removing staff.
• Transferring ownership of the facility.

A staff member sees Your Facility instead, with a Leave Facility button.

Add a co-organizer

1. Open the tournament and tap Settings.
2. In the Co-organizers card, type a name under Add co-organizer. The box says Search by name….
3. Tap the person in the results. They get access right away.

To remove a co-organizer, tap the × next to their name.

• Anyone with a Dink+ account can be a co-organizer. A co-organizer can add and remove other co-organizers.
• You can’t remove yourself.
• You can’t add someone who already manages the tournament as the facility owner or staff. You’d see “User already manages this tournament”.
• Being a co-organizer doesn’t make someone facility staff. It gives no access to your facility license or facility settings.
• Co-organizers receive the same dispute alerts and refund emails as the facility owner.

Note

Facility staff don’t get the refund email. Only the facility owner and co-organizers do.

Add facility staff

Only the facility owner can do this. See Facility settings, branding and staff.

1. Open Settings → Facility.
2. In the Staff card, search for a user and tap their name.
3. To remove staff, tap the trash icon beside them.

Staff inherit your facility tier, so they can create tournaments and run all of yours. A person can be staff for only one facility at a time, and you can’t add yourself.

Note

A tournament a staff member creates is hosted under you, the facility owner, while your facility subscription is active. You and every staff member see it and manage it, and entry fees go through your Stripe account. If a staff member has their own active facility subscription, their tournaments stay under their own account instead. See Create a tournament.

Things to know

• Everyone with organizer access can cancel the tournament. Dink+ asks them to confirm first, but a cancelled tournament can’t be brought back. Add only people you trust.
• Use co-organizers for volunteers who run one event. Use staff for people who work for the facility every week.
• Players don’t need organizer access to score. They can enter and confirm their own matches. See Scores, confirmation and disputes.